Managing RFID Cards and Access in the Wevolt Hub

This guide is for Charge Point Operators and Managers. It explains how to add RFID cards, organise them into Groups, and control which of your sites they can use and at what price.

If you only need to activate the cards from a card order, see How to Activate RFID Cards in the Wevolt Hub. To set different rates for different cohorts, see Charging Different Groups at Different Rates.

How it fits together

Three things work together in the Hub's RFID Management area:

  • A card (a Local RFID) is a tag with a UID and a Name.
  • A Group is a container. It grants access to one or more Locations, applies a Tariff Profile (the price), and can hold both cards and app users.
  • Access follows the Group: a card works at a site only when it is in a Group that is bound to that site's Location.

⚠ Important: access comes from the Group, not the card

An active card on its own grants access to nothing. It must belong to a Group that is bound to at least one Location before it can start a charge at your sites.

1. Add a card (Local RFID)

  1. Open RFIDs and Groups (RFID Management) and stay on the Local RFIDs tab.
  2. Click Create Local RFID.
  3. Enter the Hidden Id (the card's UID) and a Name, tick Set As Active, and click Save.

✓ The Name is your label

Set the Name to whatever helps your reporting, such as a person's name, a vehicle registration, or a unit number. It is what appears against sessions in your transactions.

For activating cards supplied on a card-order letter (using the Visual Number and Hidden Id), see How to Activate RFID Cards in the Wevolt Hub.

2. Create a Group

  1. Go to the Groups tab and click Create RFID Group.
  2. Enter a Group Name and Description, tick Set As Active, and click Save and Continue.

3. Put cards in the Group

Open the Group, click Assign RFIDs to Group, and select the cards you want in it. To take a card out later, use its unassign action on the group (the card itself is not deleted).

4. Give the Group access to your sites

This is the step that actually grants access.

  1. In the Group, open the Locations tab.
  2. Click Assign Locations to Group and select one or more of your sites.

Access is bound at the site (Location) level. Once a Location is assigned, the cards and users in the Group can charge at that site's chargers.

5. Set the price (Tariff Profile)

In the Group, open the Tariff Profile tab and use Select from template (or Edit) to set the rate the Group's members pay. This is how you charge different cohorts different rates, for example residents versus visitors, or staff versus the public. See Charging Different Groups at Different Rates.

6. Add app users by email (optional)

A Group can also include Wevolt app users, who then get the Group's access and tariff without a physical card.

  1. In the Group, open the Users tab.
  2. Click Add User to Group and enter the user's email.

⚠ Important: the email must already have an app account

The email you add must belong to an existing Wevolt app account, or your white-label app account, depending on which app your customers use. Ask the user to set up the app first if they have not already.

Does a card work across my whole account, or only where I've given it access?

Only where you've given it access. A card works only at the specific site (or sites) whose Location is bound to the Group the card belongs to. Cards you've issued to residents or chargers at your other properties do not automatically work at a different site, and there is no account-wide or company-wide setting that grants a card access to everything you manage. Each grant of access is explicit, through the Group-to-Location binding described above.

If a site has more than one charger, does a card need separate access for each charger?

No. Access is granted per Location (site), not per individual charger. Once a Group is bound to a Location, the cards and users in that Group can charge at every charger on that site. If you need a card restricted to only one specific charger at a multi-charger site, contact us below to check whether that's supported for your setup.

Still need help?

If access is not working as expected, the first thing to check is that the card is in a Group and that the Group has the right Location bound.

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